New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.

iYogi (www.iyogi.net) delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows operating system, software applications, peripherals and multifunctional devices.

“Personal Offshoring has created new investment opportunities in India with incredible growth potential,” said Doug Higgins, partner at SAP Ventures. “It is very exciting to see companies like iYogi challenging the traditional enterprise-focused offshore-service delivery model by creating a consumer-focused, direct-to-customer personal offshore model. iYogi is one of the fastest-growing companies in this market segment, and we look forward to working with them to create India’s next success story.”

“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”
iYogi will use the funds to fuel its expansion into 12 new regions, including the United States, the United Kingdom and Canada, and to increase its delivery of new services including PC recovery, anti-virus/spyware, data back-up and PC optimization.

“As consumer technologies grow in sophistication, consumers will be seeking the kind of home IT support services – including remote services offered by companies such as iYogi – to help them solve their most complex problems,” said Kurt Scherf, vice president and principal analyst, Parks Associates. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote support services, and 60% express a strong interest in software solutions – what we refer to as ‘PC Dashboards’ – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they even are noticed by end-users.”


iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”

”Several next generation outsourcing companies from India are delivering a range of personal offshoring services for individuals and small businesses in the U.S. including online tutoring, tax preparation, remote executive assistance and research services,” said Suresh Shanmugham, managing director of SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank. “iYogi has leveraged the technical skills available in India along with process expertise to scale as a global technical support provider for millions faced with increasingly complex technology”.

About SAP Ventures

SAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.
About Canaan Partners

Canaan Partners is a global venture capital firm specializing in early-stage information technology and life sciences companies. Founded in 1987, Canaan Partners has $2.4 billion capital under management and has invested in more than 240 companies, completed 63 mergers and acquisitions, and brought over 50 companies public. The firm catalyzes the development of innovative mobile, Internet, CleanTech, networking, semiconductor, enterprise software and services, biotechnology and medical technologies to build next-generation market leaders.

Canaan was an early investor in Acme Packet (APKT), Aperto Networks, BharatMatrimony.com, Blurb, DoubleClick (DCLK), ID Analytics, Match.com and SuccessFactors, along with dozens of other market-leading companies. Canaan is headquartered in Menlo Park, California and also has offices in Connecticut, India and Israel. For more information visit: www.canaan.com.

SVB India Capital Partners Fund and Silicon Valley Bank

SVB India Capital Partners Fund is a $54 million equity fund that is focused on Indian companies and co-invests across industries and stages with top-tier venture capital firms. Silicon Valley Bank is the premier commercial bank for emerging, growth and mature companies in the technology, life science, private equity and premium wine industries. Founded in 1983 and headquartered in Santa Clara, Calif., the company serves clients around the world through 27 U.S. offices and five international operations. Silicon Valley Bank is a member of global financial services firm SVB Financial Group, with SVB Analytics, SVB Capital, SVB Global and SVB Private Client Services. More information on the company can be found at www.svb.com.
About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support for $119.99 per year, iYogi now boasts more than 50,000 customers. The company employs 450 professionals servicing customers in the U.S., U.K., Canada fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

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SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

All other product and service names mentioned are the trademarks of their respective companies.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Press Contact Information

Vishal Dhar
awadhesh.singh@iyogi.net
1-212-229-0901
Company Name: iYogi Technical Services Pvt Ltd Address: iYogi Inc. 12 Desbrosses Street 3rd Floor New York, NY 10013 Toll Free no: 1-800-237-3901 Work Number: 1-212-229-0901 F ax Number: 1-888-867-2715 Mail Id: awadhesh.singh@iyogi.net

Windows Media Player 11 is the new and easy to use Media Player from Microsoft. So you have downloaded this program and want to get started on adding files. Windows Media Player may automatically add files and folders but it tends to do these from the default folders such as 'My Music' and 'My Videos'. You may however have files stored in other areas you may wish to add to the Library. If you wish to make this an automated process alongside the defaults you must go to File>Add to Library or if you wish to you a shortcut simply press the F3 key.

Then select which media folders you wish to add,these will then automatically be monitored, anything added to them will be automatically put into your Windows Media Library. You may see an option about files previously deleted from the library, you may need to click that as you delete files that you don't want Windows Media Player may automatically add these. If you wish to add individual files to the library you can simply locate it from a window with it open and drag it into the library and it will appear with the correct ID3 Tag.

You can now enjoy these files by double clicking on them or pressing the enter key. You will find performance of Windows Media slightly slow whilst it locates more files to add to the library, once it has done this it will play music more smoothly without any interruptions.

source:ezinearticles.com

Google launched its Google Media Server which well, serves media, to any Universal Plug-and-Play device you might have lying around, such as a Sony PlayStation 3. The software, part of the Google Desktop suite, streams media from PCs running Windows only, for now.

The Google Media Server allows users to access videos, music, and photos stored on the PC it runs on; view Picasa Web Albums; and play YouTube videos.

The software is still in beta phase, which means that it won't perform flawlessly just yet. Google Media Server does not work with Microsoft's gaming console Xbox due to unresolved legal issues.

Each Universal Plug-and-Play device must be individually authorized, which is of course a must have feature. This way celebrities will be able, for example, to watch their sex tapes without being snooped on by third parties.

The software also works with some television sets made by Hewlett-Packard and a whole array of gadgets which feature Universal Plug-and-Play support.

However, for Windows Media Player 11 users, the new glitchy, beta software may be just... bloatware. Microsoft's latest Windows Media Player already features media sharing to Universal Plug-and-Play devices.

However, Windows Media Player 11 does not support YouTube streaming nor Picasa shared web albums.

Windows Media Player 11 is the new and easy to use Media Player from Microsoft. So you have downloaded this program and want to get started on adding files. Windows Media Player may automatically add files and folders but it tends to do these from the default folders such as 'My Music' and 'My Videos'. You may however have files stored in other areas you may wish to add to the Library. If you wish to make this an automated process alongside the defaults you must go to File>Add to Library or if you wish to you a shortcut simply press the F3 key.

Then select which media folders you wish to add,these will then automatically be monitored, anything added to them will be automatically put into your Windows Media Library. You may see an option about files previously deleted from the library, you may need to click that as you delete files that you don't want Windows Media Player may automatically add these. If you wish to add individual files to the library you can simply locate it from a window with it open and drag it into the library and it will appear with the correct ID3 Tag.

You can now enjoy these files by double clicking on them or pressing the enter key. You will find performance of Windows Media slightly slow whilst it locates more files to add to the library, once it has done this it will play music more smoothly without any interruptions

source:enzinesarticles

Microsoft’s move clearly indicates that it is preparing to counter Apple’s iPhones that attract mobile phone users with its advanced music-playing capabilities.

"One thing that Apple has leveraged on is the music scenario, and I think that is something the operators and ourselves are partnering on, just to make sure that consumers can use live music in the best way," said Andy Lees , senior vice president of Microsoft's Mobile Business Communication, in a statement.

Lee foresees a huge potential in the mobile music market because there has been a sudden increase in the demand for music-enabled mobile phones. He believes they surpass other music gadgets like iPods in their ability to pull the crowd. Studies forecast that the market of music-enabled mobile phones will hit $11 billion in the next three years.

Microsoft has not disclosed the details of the improvements on the music features of the mobile phones. It is likely that the company will focus them around Windows Media Player for mobile phones. Also, chances are that the company will partner with other companies for over-the-air music stores.

Apple iPod, together with its online music partner iTunes, offers a music extravaganza to the music enthusiasts. Apple’s dominance over its competitors is likely to continue in the future. Apart from Apple, Microsoft also faces challenges from Symbiam, Research In Motion, and mobile Linux.

Earlier this year, Microsoft released the latest version of Internet Explorer Mobile with an aim to bring “desktop-grade” Web browsing experience to mobile phones. In addition, the company also announced the release of Windows Mobile 6.1, an update for its Windows Mobile software that includes new timesaving features, easier phone navigation and management, and increased security safeguards. Mobile phones with these features installed are expected to reach the market by the end of 2008.

“People want a single phone that’s flexible enough to meet their needs throughout their day, whether it’s connecting to work or your everyday life,” said Robbie Bach, president of the Entertainment and Devices Division at Microsoft, in a statement.

“The innovations we’ve added to our Windows Mobile software ultimately make it easier to manage your world,” added Bach.

Microsoft expects to sell 20 million Windows Mobile licenses in its current fiscal year, which ends in June. With these improvements the company expects a 50 percent growth in its sales in the following fiscal year.

Putting movies on Zune is not difficult. In fact, using the zune software, it is very straight forward and easy.

The zune software allows you to sync your movies and video files from either itunes or windows media player. By default, when you connect the zune player to a computer, it will automatically synchronize between windows media player. It will then download your movies and videos files in the media library onto the zune player automatically.

The zune software is free to download. However you might want to take note of the specifications. Currently, it only supports Windows XP, home and professional, media editions as well as Windows Vista only. You can check the system requirements at http://www.zune.net

However, I do find the conversion process takes quite long even for small video files. Also, I tried the Zune marketplace where I can directly download the files on my Zune player. Unfortunately, sometimes the synchronization will fail and I will have to try 2 to 3 times before it will download properly. It’s most likely a bug and I think they will fix it soon.

Currently, the Zune player can support three video formats namely WMV, MPEG-4 and H.264. Most resolutions and bitrates are allowed since the zune software will automatically convert the videos files to be compatible for playing on the zune player.

If you want to play your DVD movies on zune, you will need a DVD to zune video converter since the zune software does not convert different video formats for you. I’m using the Cucusoft DVD to Zune converter and it works well. You can use other software to convert DVD movies to Zune.

If you do not want to do the conversion, there are two options. One is to download from Zune marketplace. It is similar to the itunes store where you pay per download. They also have a subscription service where they provide a certain number of points which is deducted when you download a movie, mp3 or video. There are some bugs with the zune software and the zune marketplace so I would not recommend using it for the time being.

The other option is to purchase a membership at a zune download site. These Zune download sites let you download unlimited numbers of movies, videos and mp3 for a one time charge or on a yearly basis. It is cheaper and I highly recommend it if you are a movie or music junkie.

If you are facing any kind of problem with your computer then go for Computer Repair

source:enzinearticles

Windows Media Player 11 offers great new ways to store and enjoy digital media beyond music. It's easier than ever to access all of your video, pictures, and recorded TV on your computer. Play it, view it, organize it, sync it to a portable device for viewing on the go, or share with devices around your home-all from one place.

Storing and enjoying music, video, pictures, and recorded TV

Just as music enjoys its own listing in the Library pane, so do video, pictures, and recorded TV.
There are two ways to easily access these category views in Windows Media Player. You can click the music note icon just above the left navigation pane to reveal the drop-down list, or you can click the Library tab to get to the quick access menu.

Keep things organized

Each category now has its own list view in the navigation pane that is tailored to best sort and organize content. For example, just as the Music view offers the appropriate Artist, Album, and Song options, the Pictures view offers Date Taken, Rating, and so forth; the Video view offers Actors, Genre, and so forth; and the Recorded TV view has Series, Actors, and so forth. Other new features available in the music library, such as thumbnail and stacking views, and Instant Search capabilities, extend to each media category, providing a simple, uniform experience across Windows Media Player 11.

If you face any kind of problem with your computer then go for Computer Repair

Source: Microsoft